25-08-26
Privacy Policy for iDigital.ps
1. Information We Collect We collect personal information necessary to process your orders and provide a seamless shopping experience on idigital.ps:
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Personal & Contact Details: Name, delivery address, phone number, and email address provided during checkout or account creation.
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Order Details: Products purchased, order history, and delivery instructions.
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Technical & Usage Data: IP address, browser type, device details, and site navigation patterns collected automatically via WooCommerce cookies and server logs.
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Payment Information: Payment methods used (e.g., Cash on Delivery, local online gateways, bank transfers). Note: Raw payment details like credit card numbers are handled securely by our payment gateway providers and are not stored directly on our servers.
2. How We Use Your Information Your data is used strictly for operational and customer service purposes:
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Fulfilling and delivering electronics orders to your specified location in Palestine.
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Sending transactional notifications, including order confirmations, invoice details, and shipping updates.
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Managing warranty records, returns, and customer support inquiries.
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Maintaining platform security, preventing fraudulent transactions, and optimizing WooCommerce performance.
3. Sharing and Third-Party Disclosure We do not sell, rent, or trade your personal information. We share relevant data only with trusted service providers essential to completing your order:
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Couriers & Delivery Services: Name, delivery address, and contact number shared to facilitate physical delivery.
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Payment Processors: Transaction details shared with financial institutions and online payment gateways to process payments safely.
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Technical Infrastructure: Web hosting and system administration providers who support the technical operation of idigital.ps.
4. Cookies and Local Storage Our WooCommerce platform uses essential cookies to ensure basic website functions:
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Session Cookies: Keeping track of items added to your shopping cart while browsing.
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Account Cookies: Remembering your login session and account preferences.
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Analytics: Basic traffic cookies used to understand website performance and improve navigation. You can adjust your browser settings to block or disable cookies, though certain store features (like the checkout process) may not function properly.
5. Data Security and Retention
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Security: We use SSL encryption to safeguard communications between your browser and our website. Account passwords and sensitive user records are protected behind restricted access controls.
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Retention: We retain customer account data and order records for as long as necessary to comply with accounting requirements, resolve warranty claims, and fulfill legal obligations.
6. Your Rights You have the right to:
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Access, update, or correct your account details directly via your WooCommerce account dashboard.
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Request the deletion of your account and personal profile data (excluding transaction records required by law for accounting or tax purposes).
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Opt out of non-essential marketing emails at any time.
7. Contact Information If you have questions about this Privacy Policy, your personal data, or wish to exercise your data rights, contact us through the contact page on idigital.ps or email [email protected].
